Help

To join us at the event, please register your interest online to attend. 

If you experience any difficulties during the registration process, please contact our Customer Services team for assistance.

Attendance at in-cosmetics Global is free if you pre-register. If you register after this deadline or onsite, a fee of €80 per person will apply.

Each attendee will receive an email with a downloadable badge. You must print your badge in advance to ensure a smooth entry process. Failure to bring your printed badge may result in a delay in your admission.

If you need to update any of the details on your badge, please contact our Customer Services team for assistance. Please remember to print and bring either your updated printed badge to the event.

Badges will be available two weeks prior to the show, and you will receive an email notification with a download link. If you haven’t received your badge, please check your spam or junk folders first. If you still do not find the email, contact our Customer Services team to have it resent to your registered email address. Alternatively, you can click the link in your registration confirmation email to directly download your badge.

Each registration must include a unique email address. Therefore, every person who wishes to receive a badge must complete the registration process individually. We recommend sharing the registration link with those who wish to attend, so they can enter their own details and receive their confirmation directly.

We are happy to help. Please click [here] to speak to our Customer Services team, or call the number provided at the bottom of this page.

Please note that this event is intended for business professionals, and some stands may display chemicals. Individuals under 16 must obtain written approval from the organiser prior to registering. If you have any further questions regarding eligibility, please contact our Customer Services team to get in touch with the organiser.

To join us at the event, please complete the press registration form. Media badges are available exclusively for publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. As part of the registration process, you will be required to provide accreditation details. Please note that all press registrations will be subject to a vetting process.

If you need any assistance, please contact our press team at Storm Communications via [email protected].

At the end of the registration form on the confirmation page, you'll find the option to apply for a visa letter. Each request will be vetted, and if successful, you will receive a confirmation email with the visa letter attached.

As a student, you can attend the event for free if they register by 31^st March 2026. Registration for the Paris event will be opening in December 2025 We highly encourage students to attend Day 3, as it offers enhanced opportunities to engage with exhibitors and maximize the benefits of the event.

• Tuesday, 6 April 2027: 09:00 - 18:00
• Wednesday, 7 April 2027: 09:00 - 18:00
• Thursday, 8 April 2027: 09:00 - 17:00

The venue is equipped with Wi‑Fi. However, please note that due to the high volume of attendees, the quality of the connection may vary.

You can view the complete list of companies exhibiting at the event on our Exhibitor Directory. Please note that this information is available only on our website and cannot be shared in any alternative format.

In line with GDPR, we do not provide a list of attendees to exhibitors or any third parties.

At the venue, floorplan signage will be available to guide you within the halls. Additionally, you can access the floor plan digitally through the show app or via this link, and it will also be included in our pocket guide.

To see the complete schedule and details of the event, please visit our show programme page.

Yes, a cloakroom service will be available at the event for a nominal fee. 

It is great to hear you are interested in joining us as an exhibitor. Please click here to submit your interest and connect with a member of our Sales Team. We will follow this up by getting in touch with you to discuss the options available.

Please click here to see all companies exhibiting at the event. This information is only available via our website, and we are unable to share this in any other format.

Details for timings are available on your exhibitor checklist and exhibitor manual accessed via your portal account. Details will be available early in 2026 In the meantime, should you have any questions, please contact our Operations team on: [email protected]

Please refer to your contract for the stand number/ID. If you have further questions regarding your location, we suggest you reach out to your sales contact for guidance. For the full floorplan with all stand locations, please click here.

Please refer to your contract for the details of the booking type you have made. If you are unsure what this information indicates, please speak with your Sales contact to confirm what is included. If you need any help with your stand design, please look at our Smartspace opportunities.

You can access the portal using the link here. If you encounter any difficulties, please contact our Customer Services team for assistance.

The exhibitor manual is available within the exhibitor portal. Please log in to the portal and click on the icon for the exhibitor manual.

Once live, the exhibitor manual is available to main stand holders who have signed and returned their contracts. You can grant access to individuals responsible for managing your participation by sharing your unique access details.

If you are a confirmed main stand holder and are still unable to access the exhibitor manual, please contact our Customer Services team for assistance.

You can register your sharers via the exhibitor portal. The number of sharers you can register will depend on the allocation specified in your contract. If you have not yet been contacted for your sharers, please speak with your sales contact to arrange this. For further assistance, please contact our Customer Services team who will be happy to help.

Once you have registered your sharers in the exhibitor portal, each sharer will receive a link to log in and access their own profile/directory listing. The login link will be sent to the email address associated with their details when you registered them.

We recommend you reach out to your sales contact, who can provide you with further contact details if you need to speak with our accounts team.

If you are looking for innovative, all-inclusive, and cost-effective packages tailored to your budget and requirements, please contact our Smartspace team at [email protected]. They work closely with exhibitors to manage every aspect of the stand build and are renowned for delivering outstanding results and exceptional service.

For more information on available sponsorship options, please get in touch with your sales representative.

There are two ways to upgrade your website listing:

1. Log in to your portal account to upgrade to either:
   • Priority listing
   • Priority Plus listing You will receive an automatic invoice upon selection.
2. Contact your sales representative to discuss upgrade options.

For detailed information about our digital packages, please click here.

A variety of furniture options for both shell scheme and space only stands’ can be ordered through the exhibitor manual, accessible via your exhibitor portal.

Electrical services can be ordered through our official show electrical contractor via the exhibitor manual in your exhibitor portal. Note: If you have a shell scheme stand, FTE, Year 2 or Fragrance Pod, please check your package inclusions before ordering additional items.

All catering options and ordering information can be found in the exhibitor manual, accessible through your exhibitor portal

Please contact your local sales representative to book a meeting room.

All stand building restrictions and regulations can be found in the exhibitor manual, accessible through your exhibitor portal.

We offer the Lead Manager App, a user-friendly solution to help optimise your lead capture at in-cosmetics Global. For more information, please click here.

Support is available from:

• Our Operations team at the Organisers Office
• Official contractors (contact details in exhibitor manual)
• Sales and Marketing team members onsite

Complete delivery information, including dates, times, and shipping instructions, can be found in the exhibitor manual, accessible through your exhibitor portal.

All storage options and requirements can be found in the exhibitor manual, accessible through your exhibitor portal.

Due to data protection regulations (GDPR), we cannot share visitor attendance lists with exhibitors or third parties.

Exhibitor badging is available in your portal account. You can register all stand personnel and apply for Visa Letters directly through the portal.

There are three ways to register exhibitor badges:

• Via invite link

• Single badge registration

• Bulk upload for multiple badges

For step-by-step instructions, please visit here.

Please ensure all stand personnel are registered in advance and bring their printed badges to the event.

For a smooth start to the exhibition, it is essential for all stand personnel to bring their printed badges to the venue. Upon arrival, please collect your lanyards and badge sleeves before the show opens, as registration tends to be very busy on the opening morning.

If you need to update any details on your badge, please contact our contact our Customer Services team, who can make the necessary amendments for you. Alternatively, you can log in to your portal account and update the details yourself. Remember to bring your updated PDF or digital badge to the event.

Badges will be available to download two weeks before the show. Sometimes our badges may end up in your spam or junk mail folders, so please check there first. If you still cannot locate your badge, visit the badging section in your Exhibitor Portal account to download and print it.

We will be happy to help you with this please click here to speak to our Customer Services team or give them a call via the number shown at the bottom of this page.

We will be happy to help you with this please click here to speak to our Customer Services team or give them a call via the number shown at the bottom of this page.

To attend the event, please complete our press registration form. Media badges are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to provide accreditation details during the registration process, as all press registrations are subject to a vetting procedure.

Yes, you are allowed to use the in-cosmetics logo on your website and promotion. You can download the event logos in the media hub. Additionally, if you are an exhibitor, you can access personalized banners with your stand number in the Exhibitor Portal, which you may add to your website or use in your email signature.

Exhibitors can upload their press releases directly to their exhibitor profile via the Exhibitor Portal. Simply log in to your profile, navigate to the relevant section, and follow the instructions to add your press release.

You can view the latest press release on Connect. If you wish to use any of our press releases, please ensure that you do not alter the content, and include a link back to the in-cosmetics Global site.

Storm Communications is the official PR agency for in-cosmetics Global. For promotion of the event, feature opportunities, and press releases, you can contact them by emailing [email protected] or by calling +44 (0)20 7240 2444.