Wednesday 1 July 2026 10:00 - 17:00
Thursday 2 July 2026 10:00 - 17:00
Friday 3 July 2026 10:00 - 17:00
How can we help?
Attendee FAQs
View our frequently asked questions about attending
Exhibitor FAQs
View our frequently asked questions about exhibiting
Media and press FAQs
View our frequently asked questions for media and press
Venue and travel
Find out more about getting to our event
Admission policy
View our full event admissions policy
Scam warning
View our scam warnings
Attendee FAQs
1) What are the show dates and opening hours?
2) Does it cost for me to register as a visitor at the show?
It costs $25 to register at the show as an onsite visitor. There is no cost if you register on the in-cosmetics Korea website before the show.
3) Will I be able to print off my visitor badge at the venue?
It's recommended to print your badge in advance at home as there will be long queues, you will be able to print it until two days before the show. Our registration staff will be able to print off your badge at the venue. You will need to show the staff your details and our system will be able to recognise these details if you pre-registered with us.
4) Are the Marketing & Regulation Seminar and Technical Seminars free to attend?
Yes, these sessions are free to attend. We advise that you arrive at least 15 minutes before the session is due to begin, to ensure that you get a seat in the theatres.
5) How do I obtain a Letter of Invitation for my Visa application?
To request a letter of invitation, please fill out the online visitor registration form. Once your registration is complete, you will be directed to a confirmation page. On this page, there will be a link to request your Letter of Invitation. You will also receive a confirmation email that includes a link to request your Letter of Invitation. Once you have requested this, our team will vet your application and, if approved, you will receive your Letter of Invitation via email.
6) How do I get to COEX from Incheon International Airport?
COEX is a one-hour drive from Incheon International Airport, and located in the World Trade Center Complex in Gangnam District, which is easily accessible by car, subway or bus. The exact address is 159, Samseong-dong, Gangnam-gu, Seoul 135-731, South Korea.
7) What is the closest public transport station to COEX?
COEX is located in the World Trade Center Complex in Gangnam District and the nearest subway station is Samseong on subway line no. 2 or Bongeunsa on subway line no.9.
8) Can I bring my child with me to in-cosmetics Korea?
Unfortunately, we do not allow any children under the age of 16 into the exhibition halls.
9) Will there be Wi-Fi inside the exhibition halls?
The exhibition hall is Wi-Fi enabled, but due to high volume of people using simultaneously, the connection is not always reliable.
10) How do I navigate my way around the exhibition?
We have a floorplan available in the in-cosmetics Korea app to help you navigate your way around the exhibition.
Exhibitor FAQs
1) What time can I enter the exhibition hall from on the show opening days?
Exhibitors will be able to enter the halls from 08:00 on Day 1 and 09:00 on Days 2 and 3 of the show.
For more detailed time table, please check the Exhibitor Manual.
2) How do I access the Exhibitor Hub?
To access the Exhibitor Hub, go to the website homepage, click on 'login' in the top right-hand corner, and then enter your login details. If you have not received these details, click on 'activate your account/reset password' and these details will be sent to you in an email.
3) When will the Exhibitor Manual go live and how can I access it?
The Exhibitor Manual that contains important deadline dates will ONLY be available to main standholders who have signed and returned their contract. The manual for in-cosmetics Korea will go live around 6 months out from the show. It is very important that you grant access to the individual(s) responsible for managing your participation. Your unique access details can only be issued to agents and/or contractors on receipt of written authority from you. Tha Manual can be found in the Exhibitor Hub.
4) How do I register my sharers?
As Reed Exhibitions and in-cosmetics Korea only have a contractual relationship with main standholders, the sharer fee is charged to main standholder companies - not sharing companies. Sharers wishing to pay for their own registration fee should make payment arrangements directly with the main standholder. The main standholder will be able to register each sharer via the Exhibitor Hub, only after having informed their in-cosmetics Korea account manager of the exact number of sharers you would like to register. You can access the Exhibitor Hub through the 'Manage my Participation' page of the website.
5) How do I book a meeting room at the show?
Please contact your local Sales Manager via our contact us page.
6) Is there Wi-Fi inside the hall?
Yes, but it is highly recommended that you order a hard-wire internet connection for your stand via the Exhibitor Manual, as the Wi-Fi is public and only strong enough to send and receive emails.
7) When is the deadline to change my stand type?
The deadline is the 19th of May, by contacting your local Sales Manager via our contact us page.
8) I have a question about my exhibitor badge. Who do I contact?
Exhibitor badges will be available online in May through the Exhibitor Portal. Please contact your sales representative if you have further questions.
Press FAQs
I am a member of the media; how do I register to attend?
To attend the event, please complete our press registration form. Media badges are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to provide accreditation details during the registration process, as all press registrations are subject to a vetting procedure.
Can I use the logo for your event on my website or as my personal email signature?
Yes, you are allowed to use the in-cosmetics logo on your website and promotion. You can download the event logos in the media and press hub. Additionally, if you are an exhibitor, you can access personalized banners with your stand number in the Exhibitor Portal, which you may add to your website or use in your email signature.
Can I upload a press release to the website?
Exhibitors can upload their press releases directly to their exhibitor profile via the Exhibitor Portal. Simply log in to your profile, navigate to the relevant section, and follow the instructions to add your press release.
How can I access and use the press releases on your website?
You can view the latest press release on connect.in-cosmetics.com. If you wish to use any of our press releases, please ensure that you do not alter the content, and include a link back to the in-cosmetics Korea site.
Can't find what you're looking for?
If you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.