Already visiting?

  • Already Visiting?

    We’re looking forward to welcoming you to the first ever in-cosmetics Virtual on 6-8 October 2020. With the emphasis on connectivity, we’ve lined up some essential information about in-cosmetics Virtual so you can get straight to the networking.

    Enter the Portal

  • FAQs

    As a visitor, how do I attend in-cosmetics Virtual? 

    Sign up on the registration page HERE for free admission. Please note that registration is only open to cosmetic / contract manufacturers, private labels, fragrance houses, manipulation pharmacies and indie brands.

    You will receive a get-started email, including a link granting you access to the event platform to update your visitor profile, access exhibitor’s virtual booths, send meeting requests to exhibitors and add sessions to your schedule.

    Can I interact with the speakers during the keynote/panel sessions? 

    Yes, some sessions will include live Q+A. Simply submit your questions to the presenter during the session.

    When is the Awards Ceremony happening?

    The in-cosmetics Global Awards Ceremony will take place on the 6th of October at 16:30 (BST). It will be featured on the Event’s Schedule for all to attend.

    As a Visitor, can I see who else is attending and connect with them? 

    No, Visitors can search products, companies and sessions but won’t have access to meet or connect with other visitors.

    Can I participate on my phone? 

    Yes, the environment is mobile friendly. However, we would always recommend accessing on desktop for the maximum experience. 

    Will the platform be open 24 hours?

    The platform will open all day to browse, send meeting invites but meetings can only take place on the 6th, 7th and 8th of October from 09:00-21:00 BST.

    How do I book meetings?

    As an Exhibitor or Visitor, once you have narrowed down your search results, you can click on the 'ID card' to view further information about the contact and request a meeting with them. Click 'request meeting' to proceed to the booking page.

    What do I do if my meeting partner did not show up for our video meeting?

    If your meeting partner did not show up to your video meeting then please let the team know via Live Chat, Telephone or Email as soon as possible. The team will endeavour to get in touch with your meeting partner to see if the meeting can be re-arranged for another convenient time during the online event. Additionally, please note that you will have access to your confirmed meeting partners contacts details if you wish to reach out to them. You can find these in your personal meeting schedule on the ‘My Schedule’ page.

    Tech tips

    To get the most out of in-cosmetics Virtual, here are a few tips and tricks to ensure you have the best possible online event experience:

    • Check your internet connection is stable and the speed measures a minimum of 56.6kbps
    • Enable and connect your speakers or use a headset
    • When entering video or walk-in meetings, grant permission to allow your browser to access your microphone and camera.
    • Ensure you’ve installed the latest browser version
    • Google Chrome and Microsoft Edge are the recommended browsers to use

    If you have questions or require additional technical support, please get in touch with our helpful team on via phone or email.


    Phone: +44 2039185833

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