Frequently asked questions

  • Frequently Asked Questions

    In this section, you'll find answers to the questions we get asked most frequently from our visitors and exhibitors. 

    We hope you find this useful but if you still can't find what you're looking for then please contact a member of our team who will be more than happy to assist with your query.


    1) What are the show dates and opening hours?
     Tuesday 17th April: 09:00 - 18:00
     Wednesday 18th April: 09:00 - 18:00
     Thursday 19th April: 09:00 - 17:00

    2) Does it cost for me to register as a visitor at the show?
     It costs 60€ to register at the show as a visitor. There is no cost if you register on the website before the show.

    3) Will I be able to print off my visitor badge at the venue?
    We have PC screen terminals for you to print off your badge at the venue. You will need to enter in your details and our system will be able to recognise these details if you pre registered with us.

    4) Is the Education Programme free to attend?
    All the educative sessions are free to attend except for the Workshops (click here to see the pricing list). For the other sessions we advise that you arrive at least 15 minutes before the session is due to begin, to ensure that you get a seat in the theatres.

    5) How do I obtain a Letter of Invitation for my Visa application?
    To request a Letter of Invitation, please fill out the online registration form. Once your registration is complete, you will be directed to a confirmation page. On this page, there will be a link to request your letter of invitation. You will also receive a confirmation email that includes a link to request your letter of invitation. Once you have requested this, our team will vet your application and if approved, you will receive your letter of invitation via email.

    6) How do I get to RAI Amsterdam?
    RAI Amsterdam is easy to reach by both public transport or by car and has ample parking facilities on and outside its site. RAI Amsterdam is situated 8 minutes from Amsterdam’s city centre and 15 minutes from Amsterdam Airport Schiphol.

    7) What is the closest train station to RAI Amsterdam?
    The RAI has its own station, RAI Amsterdam which is located a stone’s throw from the RAI complex and is easy to reach from anywhere in the Netherlands. When you leave the station follow the signs for RAI Amsterdam.

    8) Can I bring my child with me to in-cosmetics Global?
    Unfortunatley, we do not allow any children in the exhibition halls under the age of 16.

    9) Will there be WiFi inside the exhibition halls?
    The exhibition hall is WiFi enabled. Simply log in to the WiFi at the show named “Congress WiFi”.

    10) How do I navigate my way around the exhibition?
    We have a floorplan available in the in-cosmetics Global show catalogue to help you navigate your way around the exhibition. You can pick up a show catalogue at the registration desks just before you enter the exhibition.


    1) What time can I enter the exhibition hall from on the show opening days?
    Exhibitors will be able to enter the halls from 08:00 - 19:00 on show days.

    How do I access the Exhibitor Portal?
    To access the Exhibitor Portal, go to the website homepage and click on 'login' in the top right hand corner and then enter your login details. If you have not received these details then click on 'activate your account/reset password' and these details will be sent to you in an email.

    3) When will the Exhibitor Manual go live and how can I access it?
    The online manual that contains important deadline dates, will ONLY be available to main standholders who have signed and returned their contract. It is very important that you grant access to the individual(s) responsible for managing your participation. Your unique access details can only be issued to agents and/or contractors on receipt of written authority from you.

    4) How do I register my sharers?

    As Reed Exhibitions and in-cosmetics Global only have a contractual relationship with main standholders, the sharer fee will from now on be charged to main standholder companies - not sharing companies. Sharers wishing to pay for their own registration fee should make payment arrangements directly with the main standholder. The main standholder will be able to register each sharer via the Exhibitor Portal, only after having informed the in-cosmetics Global team of the exact number of sharers you would like to register. Please email Aoife Brown to request a sharer form.

    5) How do I book a meeting room at the show?
    Please contact your local Sales Manager via our contact us page

    6) Is there WiFi inside the hall?
    Yes, but it is highly recommended that you order a hard wire internet connection for your stand via the Exhibitor Manual, as the WiFi is public and only strong enough to send and receive emails.

    7) When is the deadline to change my stand type?
    The deadline is on the 9th of March 2018. Please email Aoife Brown to change your stand type.

    8) Is there a cloakroom at the show where I can leave my bag? 
    Yes, we will be providing a cloakroom at the show for you to store your belongings and this will be located near the main entrance.

    9) I have a question about my exhibitor badge, who do I contact? 
    Please email Emily Beard who will be able to assist you.

  • Need help getting here?

    in-cosmetics Global attracts an international audience so wherever you're coming from we can help you find your way.

    Travelling to RAI Amsterdam

    Want to speak to someone?

    If you have questions about exhibiting or would like to speak to someone about booking your stand, get in touch with us today.

    Contact us

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